Alex’s book - Implementing Service Level Objectives: A Practical Guide to SLIs, SLOs, and Error Budgets
Amy has worked in web operations for more than 20 years at companies of every size, touching everything from kernel code to user interfaces. When she’s not working she can usually be found around her home in San Jose, caring for her family, making music, or running slowly in the sun.
Alex Hidalgo is a Site Reliability Engineer and author of Implementing Service Level Objectives. During his career he has developed a deep love for sustainable operations, proper observability, and using SLO data to drive discussions and make decisions. Alex’s previous jobs have included IT support, network security, restaurant work, t-shirt design, and hosting game shows at bars. When not sharing his passion for technology with others, you can find him scuba diving or watching college basketball. He lives in Brooklyn with his partner Jen and a rescue dog named Taco. Alex has a BA in philosophy from Virginia Commonwealth University.
Rein is a strange sort of software developer who spends more time thinking about systems made with people than systems made with computers. He believes that most technical problems are really people problems, and that people problems can be solved by listening to, caring for, and helping each other. Talking about himself in the third person makes him uncomfortable, but he is working on it. He also wrote a database in Haskell once, so he has that going for him, which is nice.
Matty Stratton is the Director of Developer Relations at Aiven, a well-known member of the DevOps community, and a global organizer of the DevOpsDays set of conferences.
Matty has over 20 years of experience in IT operations and is a sought-after speaker internationally, presenting at Agile, DevOps, and cloud engineering focused events worldwide. Demonstrating his keen insight into the changing landscape of technology, he recently changed his license plate from
He lives in Chicago and has three awesome kids, whom he loves just a little bit more than he loves Diet Coke.